Shipping & Returns

Shipping Information:

We understand the excitement of receiving your order promptly, and we strive to make that happen. Our shipping process is designed to cater to customers worldwide, ensuring timely delivery and reliable service. Here's what you need to know about our shipping times:

  • Europe: Your order will reach you within 10 days from the date of purchase. We prioritize efficiency and accuracy to get your products to you as swiftly as possible.
  • Asia: Just like our European customers, those in Asia can expect their orders to arrive within 10 days. We're committed to making shopping with us a convenient experience for everyone.
  • Worldwide: For customers outside of Europe and Asia, your orders will typically take up to 15 days to be delivered. We extend our reach across the globe while maintaining the quality of service we're known for.

We value transparency, so you'll receive tracking information for your order once it's shipped. This way, you can stay updated on your package's journey to your doorstep.

Returns and Refunds:

While we're confident that you'll love our products, we understand that situations might arise where you'd like to initiate a return. Our return policy is designed to accommodate your needs while ensuring a fair process for everyone involved.

  • Customers have a 14-day window from the date of delivery to initiate a return.
  • To start the return process, please contact our dedicated customer support. They will guide you through the necessary steps and provide you with a return authorization.
  • Items being returned should be in their original condition, unworn, unused, and with all original tags and packaging.

We take pride in our customer support team's responsiveness and dedication to resolving any concerns you might have.

At Sandros, we're dedicated to providing you with a shopping experience that exceeds expectations. Our shipping and returns policies are a testament to our commitment to your satisfaction. Thank you for choosing Sandros as your preferred shopping destination. Happy shopping!